Questions we get on the first call
Who is Twinton for?
Plants that make things in batches through several stations, where an order can wait unseen: machining, sheet metal, PCBA and assembly floors in the Pearl River Delta first. The signal is a recurring loss you can name, such as queues before inspection or packing, walking for material, or machines waiting for a loader.
What happens on the first call?
Thirty minutes. You describe what you build and where work gets held up. We show the demo twin and say plainly which of its numbers are simulated. If there is a fit, we agree one area, one owner on your side and a date to walk the floor.
How does the founding pilot work?
A fixed four-week scope on one area of five to ten workstations, ¥48,000 paid before installation, with the acceptance numbers agreed in writing before we start. Sensing acceptance is kept separate from business acceptance. If you continue on the area service, the fee is credited in full against year one.
What is included in the price?
Six on-site days, the engineering to rebuild your area and connect your inputs, a queue-age alert a named supervisor can act on, and the written before and after. Cameras we supply, if any, are quoted separately as pass-through.
Can you simulate our production line?
Yes, and the screen will say so. The demo twin already runs simulated flow, stoppages, repairs and scenario comparison over a floor rebuilt from video. Calibrating it to your measurements is the pilot.
Do we need to replace our ERP or MES?
No. The pilot takes one read-only order feed. Deeper linkage is scoped in the production and enterprise plans, and we agree the integration scope with you rather than requiring a migration.
Can you guarantee a return?
No, and we say so before the pilot. We agree what will be measured and how, and the report states what improved, what did not, and why.